Making Appointments

Make an appointment online or by calling directly at 317.872.3380.

Arrival

Please arrive 10 to 15 minutes before your scheduled appointment time. Starting your service on time allows you the full relaxing experience you deserve.

Cell Phones

In order to maintain a peaceful and relaxing atmosphere, we kindly request that you silence your phones upon entering the spa and to refrain from using your phone around other guests.

Personal Comfort

Your comfort is important to us. During your treatment, please let your therapist know if you would like special attention in a particular area or feel any discomfort.

Special Accommodations

If you have any ailments, allergies, sensitivities, disabilities, or special health concerns, including pregnancy, please let us know in advance so that we may best accommodate you.

Payment Options & Pricing

We accept cash and all major credit cards. Prices and treatments are subject to change without notice.

Gratuity

Gratuity is not included in the cost of a spa treatment, but it is greatly appreciated by your specialist.

Gift Certificates, Gift Cards, and Membership Purchases

Gift certificates and gift cards are available in any denomination and for any treatment. Gift cards are non-refundable. Memberships are for a minimum of three months. Memberships are non-refundable and non-transferrable. Memberships must be canceled in writing within at least 30 days notice. If written cancellation is less than 30 days of auto-renewal, then the cancellation will take effect the following month.

Cancellations

In consideration of other guests and our specialists, we kindly ask that you cancel at least 24 hours before a single service and 48 hours before multiple services. We reserve the right to charge up to the full amount for any missed appointment or for appointments canceled less than 24 hours or 48 hours in advance, as stated above. Our policy is designed to respect other guests and provide compensation to our specialists, who rely on us to manage their schedules and careers.

Product Returns

We offer a variety of products for purchase for at-home use. Products may be returned within 30 days for a spa credit.

Children

Parents and guardians must sign a consent form for any spa guest under the age of 18. We ask for assistance in ensuring that all our guests respect the quiet and relaxing environment of the spa.